Enjoy FREE SHIPPING all December long! Final Christmas orders need to be in by Dec 14th!
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SHIPPING / RETURNS

SHIPPING
ONCE YOUR ORDER IS RECEIVED BY J’JUTE, ALL AUSTRALIA ORDERS WILL BE DISPATCHED WITHIN 3-5 BUSINESS DAYS FROM OUR SYDNEY WAREHOUSE (EXCLUDING HOLIDAYS).

SHIPPING IS FREE AUSTRALIA WIDE.

INTERNATIONAL SHIPPING:

FOR INTERNATIONAL ORDERS PLEASE, CONTACT US AT ORDERS@JJUTE.COM.AU FOR SHIPPING QUOTES.

PLEASE NOTE THAT INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT DUTIES OR CUSTOMS TAX. IT IS THE RESPONSIBILITY OF THE PURCHASER TO COVER THESE COSTS AND TO CONTACT THEIR LOCAL CUSTOMS OFFICE WITH ANY QUESTIONS. J’JUTE WILL NOT BE RESPONSIBLE FOR DUTIES OR CUSTOMS CHARGES. PLEASE ENSURE YOUR DELIVERY DETAILS ARE CORRECT AS J’JUTE IS NOT LIABLE FOR ANY LOST OR STOLEN ITEMS. PLEASE NOTE SHIPPING TIMES MAY VARY DEPENDING ON LOCATION. CONTACT US WITH ANY QUESTIONS

 
RETURNS
WE WANT OUR J'JUTE CUSTOMERS TO LOVE THEIR PURCHASE HOWEVER, WE DO NOT OFFER REFUNDS FOR CHANGE OF MIND. IF THE PRODUCT HAS BEEN DAMAGED DURING SHIPPING PLEASE CONTACT US AT ORDERS@JJUTE.COM.AU FOR RETURN INSTRUCTIONS. ONCE THE PARCEL IS RECEIVED BY J'JUTE AND EVALUATED A FULL RETURN WILL BE ISSUED OR REPLACEMENT SENT. 

 

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