$50.00
$0.00

J'JUTE GIFT CARD

Denominations

Quantité

Product Details

Give the Gift of a J'Jute eGift Card this season and allow your special someone to pick out their own unique J'Jute Gift.

Your eGift Card will be delivered to the email address used at checkout. We will email you to check in on your recipients information and when you would like your card sent. Your recipient can then simply use the code sent to them via email to redeem their gift in the payment section of our checkout.

*eGift cards expire in one year from the date of purchase. eGift cards are to be used at www.jjute.com.au and are not valid at our stockist locations.

Care & Maintenance

Receiving & stuffing your basket

Upon receiving your J'Jute basket it is important that you open each piece knock out the wrinkles from eco friendly flat pack shipping and stuff your basket for 3-5 days. It is important that you stuff you basket fullly in order for your J'Jute to find its best shape. Due to the soft nature of the jute fibre all J'Jute baskets will sag slightly and this is not considered a fault but, the beauty of Jute Fibre.

Colour Variations

J'Jute baskets will vary slightly in colour from season to season. Colour variations occur due to time if picking and how much rain India has received that season. Although we try our best to match the colours each year we cannot guarantee a match. No two baskets will be the exact same colour.

Cleaning

For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece. Jute is prone to mold. Do not over saturate the baskets.

Shedding

For shedding, we recommend vacuuming the inside of the basket. shedding is not considered a fault.

Fraying

If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. It is very normal for the basket to fray over time with use. Simply snip the little frays away. Please, use care as trimming too much can weaken the overall structure of the basket.

Shipping & Returns

Australia Shipping
Complimentary Shipping on orders over $300 (2-5 business days) + a Free Gift Tote.
Ground Shipping $9.99 under 1kg & $19.99 over 1kg. (2-5 business days)

Express Shipping Available $39.99 1-2 Business Days

Same Day Sydney $49.99 - Email us orders@jjute.com.au order before 1PM

International Shipping from Sydney

Explore our USA WEBSITE

Shipping from Sydney - Rates are based on weight and destination 7-10 business days. *All International orders are final Sale

All international shipping is calculated at checkout based on weight and destination. Please, be aware of your countries import and customs tax. Import and customs duties are not the responsibility of J'Jute. It is the responsibility of the purchaser to cover all costs and to contact their local customs office with any questions. J'Jute will not be responsible for duties or customs charges. Please, ensure your delivery details are correct as J'Jute will not be liable for any lost or stolen items. Shipping time may vary depending on location. All International orders are final sale and not eligible for return.

RETURNS

We want our customers to love their purchase. However, do to the handmade nature of J'Jute we cannot accept returns do to change of mind. Returns & Exchanges are considered on a case by case basis by emailing orders@jjute.com.au within 3 days of delivery. If accepted, all return shipping costs will be covered by the purchaser. We recommend reusing & taping up original packaging for the return.

If the product is damaged please email orders@jjute.com.au with detailed images within 3 days of delivery for further instructions.

J'Jute baskets are soft and need to be stuffed for 3-5 days once received in order for the baskets to find their best shape after flat pack shipping. All J'Jute baskets may shed slightly and any shedding of the baskets will not be considered a defect.

*ALL INTERNATIONAL SALES ARE FINAL AND NON RETURNABLE.

(we have updated our shipping as of Jan 1, 2023)

$50.00 $0.00