Privacy Policy
Last modified April 04, 2024
PRIVACY POLICY J'JUTE ("www.jjute.com.au")
Attention: Please read this privacy policy ("privacy policy"), which is part of the J'Jute Term or use ("Terms of Use"), carefully. Any terms defined in the terms of use shall have the same meaning in this Privacy Policy
THIS PRIVACY POLICY PERTAINS TO YOUR ACCESSING, DOWNLOADING, OR USING THE J'JUTE WEBSITE (www.jjute.com.au) AND YOUR ACCESSING ANY ASSOCIATED CONTENT SUCH AS EMAIL FEEDS OR OTHER RELATED SERVICES PROVIDED BY J'JUTE (THE “WEBSITE”), INCLUDING ALL CONTENT AVAILABLE THROUGH THE WEBSITE. ALL PRODUCTS ON WWW.JJUTE.COM.AU & DESIGNS ARE INTELLECTUAL PROPERTY OF J'JUTE AND MANY DESIGNS ARE DESIGN REGISTERED IN AUSTRALIA. COPYING OF THESE DESIGNS MAY RESULT IN LEGAL ACTIONS BEING TAKEN.
The Website is operated by J'Jute www.jjute.com.au and/or The Whale Beach Company, 79 Albion Street Surry Hills, NSW 2010 Australia (“We,” or “jjute”). This Privacy Policy describes the information collected through your (“Your”) use of the Website, how We use it, how We share it, how We protect it, and the choices You can make about Your information.
ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE. ACCESSING OR USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE WEBSITE.
You acknowledge (a) that You have read and understood this Privacy Policy; and (b) for users outside the European Union, this Privacy Policy shall have the same force and effect as a signed agreement.
Unless explicitly stated otherwise, any new features that augment or enhance the current Website shall be subject to this Privacy Policy.
We use privacy blockers to protect against fraud to our website and information being used in a way to target and steal data & designs. Your IP address will be collected for this reason.
Please review the Privacy Policy each time You use the Website. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If We materially change this Privacy Policy, We will let You know by showing it to You again when You access the Website, and sending an email notifying You of the changes to the email address We have on file for You.
I. Information We Collect
We collect information from You when You use the Website, contact or interact with us, sign up for our newsletter, make purchases, and voluntarily provide us with Your comments and other content in connection with using the Website. Along with providing this information on facebook or instragram and IP address.
As part of Your access to and use of the Website, We may collect Your username or email address, phone number is provided and password.
When You create an account, We may collect Your billing details, including Your first and last name, country, street address, city, state, and zip code, Your shipping details (if different from Your billing details), Your email address, Your account password, and Your payment information, including Your credit card type, card number, expiry date, and card code.
When You contact us, We may collect Your first and last name, email address, telephone number, physical address, including city, state, and zip code, and order number.
When You sign up to receive emails regarding new arrivals and special offers or join our newsletter, We collect Your email address.
When You tag J'Jute on Instagram using #jjute, @j.jute, @j.jute.usa or #jjuteusa, We may collect Your photograph and Your Instagram handle, and any other content You voluntarily provide, including Your comments and Your hashtags.
When You purchase goods through the Website, We may collect Your name, billing address, shipping address, billing zip code, credit card number, credit card expiration date, CVV, email address, and other information sufficient for our payment processor to process the transaction and provide fraud screening, information security, and compliance.
You may use some portions of the Website anonymously, though We automatically collect information regarding each user of our Website, including Your IP address, the domain name of Your Internet service provider, the Website features You use and the time of Your use, Your device information (e.g., device model and operating system version), and aggregated information that cannot be used to specifically identify You when You use the Website. Additional information collected is described in the Analytics and Cookies sections below.
We may collect information about You from third-party sources, including vendors with whom We partner to make our products available to You. Additionally, the Website provides links to our Facebook, Instagram, Pinterest, and Twitter Pages. If You connect with these websites through the Website, We may receive personal information about You. If You purchase our products directly from Instagram, We may receive Your public information, as well as information required to complete Your transaction, such as Your shipping and contact information.
Login with Facebook. When You use Facebook Login, We may be able to retrieve Your name, Instagram username and bio, profile photo, and email address. For more details on the information that Facebook collects, please visit Facebook’s data policy: https://www.facebook.com/policy.php.
Omnisend. We use Omnisend for Email Marketing. for more information on Omnisend's data policy https://www.omnisend.com/privacy/
II. How We Use Your Information
We use the information that We collect for several purposes, including:
The purposes for which You provided it;
To provide the products You ordered (including, but not limited to, confirming Your order, processing and shipping Your purchase, notifying You about updates to our Website, and providing You with additional information about our products);
To create or add to Your registered account;
To provide information and services to You;
To process and respond to Your inquiries and comments;
To feature photos of You enjoying our products;
To process payment transactions (Your information will be used to submit Your payment information to our payment processor);
To display relevant advertising;
To send You information about Your relationship with us or about new projects or other information that We think You may find interesting;
To administer, operate, and improve the Website;
To personalize and enhance Your experience using the Website;
To send periodic emails. If You choose, the email address You provide may be used to send You occasional news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
To generate and review reports and data about our user base and Website usage patterns;
To analyze the accuracy, effectiveness, usability, or popularity of the Website;
To compile aggregate data for internal and external business purposes;
To prevent fraud and abuse of the Website and to otherwise protect users and visitors and our business;
To assist law enforcement and respond to subpoenas; and
To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Website (such as administration services, technical services relating to the maintenance, servicing, and upgrading of software, hosting services, customer service, data migration services, payment processing services, and analytical services, among others).
We use privacy blockers to protect against fraud to our website and information.
III. How Your Information is Disclosed
Information may be disclosed to third parties in accordance with our Privacy Policy. Please note that a user may choose not to share certain information as described in the Analytics section below.
A. Third Party Service Providers and Business Partners. We may use third-party service providers and business partners to perform functions in connection with the Website, such as email marketing, e-commerce operations, site analytics, social sharing, warehouses, relationship management, functions related to analyzing and improving the Website usefulness, reliability, user experience, and operation, storing data, and as otherwise described in this Privacy Policy. We also may share Your personal information with these providers and partners for their direct marketing and promotional purposes and so they can provide services to You.
Google Ads. We use Google Ads Manager to improve advertising. Google Ads is a Google/Alphabet service that uses cookies to track Your online behavior, such as Your search or browsing history. For more information on the information DoubleClick will collect, please visit: https://support.google.com/admanager/answer/2839090?hl=en&ref_topic=7395141. If You wish to change preferences or opt out of DoubleClick/Google Ad Manager’s use of cookies, please visit: https://support.google.com/ads/answer/2662922?hl=en&ref_topic=7048998 or http://optout.networkadvertising.org/?c=1#!%2F.
Facebook. By clicking on the Facebook button on the Website, You will be automatically transported to the official Facebook Page for J'Jute. https://www.facebook.com/JJUTEUSA
Facebook Business Tools. We use Facebook Business Tools and the associated Facebook Pixel to analyze user activity on our Website for remarketing and behavioral targeting. Facebook Business Tools link the activity of this Website with the Facebook advertising network and the Facebook Pixel is triggered to establish a connection with the Facebook servers when You perform certain activities on the Website. Facebook links the information with Your personal Facebook user account, and allows us to display Facebook ads to Facebooks users who have visited our Website, or Facebook users who share certain characteristics with visitors to our Website. Facebook may track Your activity over time and across websites. For more information about the data Facebook collects, please visit Facebook’s data policy at: https://www.facebook.com/about/privacy/update. For specific information about Facebook Pixel, please visit: https://www.facebook.com/business/help/651294705016616. While You can opt out of the collection and use of Your information for targeted advertising, You must be logged into Facebook to do this. Please visit: https://www.facebook.com/settings?tab=ads to opt out.
Facebook Login. We use Facebook Login/ Facebook Connect to facilitate single sign-on for our users. When You use Facebook Login/ Facebook Connect, We may disclose information related to Your device, the websites You visit, the purchases You make, the advertisements You view, and information regarding Your activities on the Website. For more details on the information that Facebook receives, please visit Facebook’s privacy policy: https://www.facebook.com/policy.php.
Instagram. By clicking on the Instagram button on the Website, You will be automatically transported to the official Instagram Page for J'Jute https://www.instagram.com/j.jute/
Pinterest. By clicking on the Pinterest button on the Website, You will be automatically transported to the official Pinterest Page for J'Jute https://www.pinterest.com.au/joyofjute/
Shipping. We use a 3pl Shipping service Catalyst to ship the products You order to You. We provide our warehouse with Your order, name and mailing address and phone number. for more information on how your information is used please email us at orders@jjute.com.
Twitter. By clicking on the Twitter button on the Website, You will be automatically transported to the official Twitter Feed of J'Jute https://twitter.com/joyofjute
B. Payment Processing. Any payment information You provide through the Website may be shared with and may be stored by our credit card processor,. We use Shopify payments to process your order. for more information please visit Shopify's Privacy Policy https://www.shopify.com/legal/privacy
C. Business Changes. If We become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction, or if the ownership of all or substantially all of our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith.
D. Affiliates. We may also share Your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.
E. Investigations and Law. We may disclose information about You to third parties if We believe that such disclosure is necessary to:
Comply with the law or guidance and cooperate with government or law enforcement officials or private parties; Investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users or others, or violations of our policies or other agreements with us;
Respond to claims and legal process (for example, subpoenas); and/or
Protect against legal liability.
F. Aggregated Information. We may share aggregated information relating to users of the Website with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.
G. Analytics. We use third-party analytics tools to better understand who is using the Website and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Website and Your preferences and activities. These tools collect information sent by Your device or the Website and other information that assists us in improving the Website. This information may be used to analyze and track data, determine the popularity of certain content, and better understand Your online activity, among other things. We use Google Analytics to better understand who is using the Website and how people are using it. Google Analytics uses cookies to collect and store information, such as Website pages visited, places where users click, time spent on each Website page, Internet Protocol address, type of operating system used, location-based data, device ID, search history, gender, age, and phone number. We use this information to improve the Website and as otherwise described in this Privacy Policy. Please see: https://policies.google.com/technologies/partner-sites for information about how Google Analytics uses this information, and visit: https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on. Google may track Your activity over time and across websites. We may deliver advertisements to You. We may work with third-party advertising companies that help deliver these advertisements to You. To learn more about third-party online advertising and to opt out of certain types of advertising, please see: http://optout.networkadvertising.org/?c=1.
H. Cookies and Other Tracking Technologies We, along with third parties, use cookies, local storage objects, Web beacons, and other technologies. These technologies are used for tracking, analytics, and personalization and optimization of the Website. Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies. But, if You do not accept cookies, You may not be able to use all portions of all functionality of the Website.
Persistent cookies remain on the visitor’s computer after the browser has been closed.
Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when he/she closes the browser software.
Flash cookies are data files that can be created on Your computer by the websites You visit, and are a way for websites to store information for later use. Flash cookies are stored in different parts of Your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit: http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. You can disable the ability of web beacons to capture information by blocking cookies. We use cookies and other tracking technologies on the Website to help us understand and save Your preferences and interests, so We can personalize Your future visits and compile aggregate data about Website traffic and Website interaction to offer better Website experiences and tools in the future. Some of our business partners, such as our analytics providers, advertising networks, social sharing provider, and social media connections, also use cookies and other tracking technologies on our Website, some of which may track users across websites and over time.
IV. Security We implement a variety of security measures to protect the safety of Your personal information when You enter, submit, or access Your personal information. Please, keep Your account password secure to help ensure the safety of Your personal information. While We take reasonable measures to protect the information You submit via the Website against loss, theft, and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Website may not be secure. You should use caution whenever submitting information through the Website and take special care in deciding with which information You provide us. We cannot guarantee that transmissions of Your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL. Any information collected through the Website is stored and processed in the United States. If you use our Website outside of the United States, You consent to have Your data transferred to the United States.
V. Data Retention Policy, Managing Your Information We will retain Your information for as long as You use the Website and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Website to function properly.
VI. Links to Other Websites or Applications This Privacy Policy applies only to the Website. The Website may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Website do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, We seek to protect the integrity of our Website, and welcome any feedback about these linked websites and mobile applications.
VII. Your Choices Regarding Your Information You have choices regarding the use of information by the Website. email us at orders@jjute.com for more information
VIII. Information Collected From Other Websites and Mobile Applications and Do Not Track Policy Your browser or device may offer You a “Do Not Track” option, which allows You to signal to operators of websites, web applications, mobile applications, and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites or applications. Our Website does not support Do Not Track requests at this time, which means that We or our analytics providers or other third parties with which We are working may collect information about Your online activity both during and after Your use of the Website.
IX. Children Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from an individual under age 13. If You are under the age of 13, please do not submit any personal information through the Website. If You have reason to believe that We may have accidentally received personal information from an individual under age 13, please contact us immediately at orders@jjute.com.
X. Changes to Privacy Policy We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.
XI. Contact Us via email at orders@jjute.com. If You have any questions about this Privacy Policy.
XII. Your California Privacy Rights Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at ordser@jjute.com, or by writing us J'Jute 79 Albion Street Surry Hills NSW 2010, Australia
XIII. Your Nevada Privacy Rights Senate Bill No. 220 (May 29, 2019) amends Chapter 603A of the Nevada Revised Statutes to permit a Nevada consumer to direct an operator of an Internet website or online service to refrain from making any sale of any covered information the operator has collected or will collect about that consumer. You may submit a request pursuant to this directive by emailing us at orders@jjute.com or writing us at 79 Albion Street Surry Hills, NSW 2010 Australia. We will provide further information about how we verify the authenticity of the request and Your identity.
