Receiving & stuffing your basket
Upon receiving your J'Jute basket it is important that you open each piece knock out the wrinkles from eco friendly flat pack shipping and stuff your basket for 2-5 days. It is important that you stuff you basket fully in order for your J'Jute to find its best shape. Due to the soft nature of the jute fibre all J'Jute baskets will sag slightly and this is not considered a fault but, the beauty of Jute Fibre.
J'Jute baskets will vary slightly in colour from season to season. Colour variations occur due to time if picking and how much rain India has received that season. Although we try our best to match the colours each year we cannot guarantee a match. No two baskets will be the exact same colour.
For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece. Jute is prone to mold. Do not wet the baskets.
For shedding, we recommend vacuuming the inside of the basket. shedding is not considered a fault.
If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. It is very normal for the basket to fray over time with use. Simply snip the little frays away. Please, use care as trimming too much can weaken the overall structure of the basket.